Category: Testimonials

I’m a new customer and wanted to thank Best Service for coming out yesterday to fix my broken furnace. My normal company told me they could not come due to the snow emergency. I especially want to recognize the tech for his awesome service getting the furnace fixed in short order.

Furnace went out when it was very cold out. Called emergency number and received same day service. Did not have particular part for my furnace, but fixed it temporarily so we could have heat. Came back in a few days with the ordered part and fixed it properly.

We were overwhelmingly happy with the speedy response and the professionalism of the company and their tech, as both worked to get our HVAC system restored. We noticed the inside temp rising late in the day Tuesday, and realized we hadn’t heard the air handler kick-on recently. The thermostat was calling for AC but not getting it. We called the next morning and were able to get squeezed into the schedule that same day. The tech quickly diagnosed that our blower motor and control board had both failed. The company was able to get the needed parts overnight, and as luck would have it, rain caused a cancellation of a scheduled job that opened up a slot for the tech to return and make the repair. Luckily, the parts were still under warranty, so we only had to pay for labor.

Always pleased with Best Service! They were able to come relatively soon after I purchased the tune-up deal. The tech was friendly and efficient. He checked everything over, cleaned up the outside unit and that was that.

I was delighted with Best Service Heating & Cooling. I was able to get an appointment the day after I called, the representative was friendly, honest and professional and the price was reasonable. I highly recommend Best Service and will contact them again when I need heating and cooling servicing or repair.

Professional service who gave us all the information we requested. Was careful not to dirty the house even with the rain.

Excellent service. Water heater pilot light went out and I couldn’t get it to re-light. Water heater has a sealed off burner so Best Service came out and fixed the problem along with some tips on how to correct it should it happen again.

Great. Absolutely great. I am pleased with their work. I signed an agreement with them. I am very pleased with them. They came out at 9 at night and didn’t hesitate.

Best Service did a great job at a great price. Very reliable, and very kind. I will definitely hire them again.

Technician was on time. They called about 20 to 30 minutes prior to arrival. The work was done as promised. This is a good company to do business with.