Best Service Heating & Cooling, Inc. BBB Business Review

“We have been clients of Best Service for a few years now and have always been pleased with their service. Their technicians arrive when they say they’ll arrive, take care of any and all issues that we have with our heating and cooling and their pricing is fair.”

Tim & Dawn Ashcraft

"As a small business owner I need a vendor I can depend on. Best Service has our continued business due in large part to the high level of trust they have earned. Their technicians are friendly and professional and I would never hesitate to refer anyone to use them."

Gary Brooke - First Impressions Printing

"It is not solely the quality products they sell that makes them great, but mainly the personal touches and quality of service they uniquely provide to each of their customers."

Blair & Sandra Williams

"Best Service has always provided superior work and I have never felt pressured to purchase or do anything that was not needed. They are honest about expected outcomes and what may be needed in the future. When anyone asks me for a Heating and Cooling expert, I always refer them to Best Service. I have the utmost confidence that they will be well taken care of."

James McCray, DDS - Diley Ridge Dental

"Best Service has always provided professional, friendly service. In 25 years, I have not had one complaint about the quality of workmanship or service. Employees have the highest standards. I trust them to be in my home when I am not."

Angela Davis

"Russ and his employees at Best Service Heating and Cooling have always been very prompt, knowledgeable and very trustworthy. We don't have to be concerned about being taken advantage of when it comes to a problem that we cannot solve ourselves."

Pat & Theresa Reade - The Insurance Circle

"What I like best is not only do they do an amazing job but are very conscientious of their customer's house. Each Tech puts booties on before they enter the house to ensure they don't track dirt into the house."

Joe Grubbs

"I am proud to recommend Russ and his Company to my family and friends and have Best Service design and install a system for my home. I know it will be installed correctly and no matter, he will stand behind his workmanship and equipment performance to assure my complete satisfaction."

Charles Loudermilk - Trane Residential Solutions

Very good service, the young man knew what was wrong with my furnace and did a great job. will refer other people to your company.


Very thorough. [The tech] found the problem right away. . .

Ellen Byrnes